{"id":11,"date":"2023-12-27T20:35:07","date_gmt":"2023-12-27T20:35:07","guid":{"rendered":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/?page_id=11"},"modified":"2025-11-26T20:07:37","modified_gmt":"2025-11-26T20:07:37","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/remboursements_retours\/","title":{"rendered":"Refunds and Returns Policy"},"content":{"rendered":"\n<p>There may be an error in REFUNDS AND RETURNS POLICY \u2014 L\u00e9gende Cycle inc.<\/p>\n\n\n\n<p>Last updated: November 26, 2025<\/p>\n\n\n\n<p>Thank you for shopping at L\u00e9gende Cycle inc. We want you to be completely satisfied with your purchase. This Refunds and Returns Policy explains how returns, exchanges, and refunds are handled for purchases made through our online store at:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-online-store-l-eacute-gende-cycle-inc wp-block-embed-online-store-l-eacute-gende-cycle-inc\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"YcPKexJW6m\"><a href=\"https:\/\/legendecycle.com\/boutique<span class=\"notranslate\">indian<\/span>motorcycle\/\">Store<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Store&#8221; &#8212; Online Store L&eacute;gende Cycle inc.\" src=\"https:\/\/legendecycle.com\/boutique<span class=\"notranslate\">indian<\/span>motorcycle\/embed\/#?secret=SOMNdOWjFy#?secret=YcPKexJW6m\" data-secret=\"YcPKexJW6m\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Eligibility for Returns<\/li>\n<\/ol>\n\n\n\n<p>You may request a return or exchange within <strong>30 days<\/strong> of receiving your order if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product is unused<\/li>\n\n\n\n<li>The product is in its original packaging<\/li>\n\n\n\n<li>The product is in the same condition as received<\/li>\n\n\n\n<li>The product includes all original parts and accessories<\/li>\n<\/ul>\n\n\n\n<p>Returns cannot be accepted for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Electrical parts<\/li>\n\n\n\n<li>Installed or used parts<\/li>\n\n\n\n<li>Opened maintenance products (oils, cleaners, chemicals)<\/li>\n\n\n\n<li>Clearance or final-sale items<\/li>\n\n\n\n<li>Gift cards<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Return Process<\/li>\n<\/ol>\n\n\n\n<p>To start a return, contact us at:<br>Email: boutique@legendecycle.com<br>Phone: 581-978-1901<\/p>\n\n\n\n<p>We will provide instructions and a return authorization number (RMA).<br>Returns sent without authorization may be refused.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Return Shipping Costs<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for return shipping costs.<\/li>\n\n\n\n<li>Shipping fees paid on the original order are non-refundable.<\/li>\n\n\n\n<li>If a product was shipped in error by L\u00e9gende Cycle inc., we will cover all return shipping costs.<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Refunds<\/li>\n<\/ol>\n\n\n\n<p>Refunds are issued once the returned item has been:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Received<\/li>\n\n\n\n<li>Inspected<\/li>\n\n\n\n<li>Approved<\/li>\n<\/ul>\n\n\n\n<p>Approved refunds are processed to the original payment method within <strong>5\u201310 business days<\/strong>.<\/p>\n\n\n\n<p>We reserve the right to refuse a refund if the returned item:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shows signs of installation or use<\/li>\n\n\n\n<li>Is damaged<\/li>\n\n\n\n<li>Is missing parts, packaging, or accessories<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Exchanges<\/li>\n<\/ol>\n\n\n\n<p>We replace defective or damaged products upon inspection.<br>To request an exchange, contact us at: boutique@legendecycle.com.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Damaged or Missing Items<\/li>\n<\/ol>\n\n\n\n<p>If your order arrives damaged or incomplete:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us within <strong>48 hours<\/strong> of delivery<\/li>\n\n\n\n<li>Include photos of the damage and packaging<\/li>\n\n\n\n<li>Keep all packaging materials<\/li>\n<\/ul>\n\n\n\n<p>We will open a claim with the carrier and resolve the issue as quickly as possible.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Warranty Claims<\/li>\n<\/ol>\n\n\n\n<p>Warranty claims must follow the policy of the manufacturer (<span class=\"notranslate\"><span class=\"notranslate\">Indian<\/span> Motorcycle<\/span>\u00ae or aftermarket brands).<br>For any warranty request, contact us and we will assist you with the process.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Contact Information<\/li>\n<\/ol>\n\n\n\n<p>For returns, exchanges, or questions, contact us:<\/p>\n\n\n\n<p>L\u00e9gende Cycle inc.<br>125 Route 138<br>Cap-Sant\u00e9, QC<br>G0A 1L0<br>Canada<\/p>\n\n\n\n<p>Email: boutique@legendecycle.com<br>Phone: 581-978-1901<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There may be an error in REFUNDS AND RETURNS POLICY \u2014 L\u00e9gende Cycle inc. Last updated: November 26, 2025 Thank you for shopping at L\u00e9gende Cycle inc. We want you to be completely satisfied with your purchase. This Refunds and Returns Policy explains how returns, exchanges, and refunds are handled for purchases made through our &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/remboursements_retours\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Refunds and Returns Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":0,"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/legendecycle.com\/boutiqueindianmotorcycle\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}